Our Customers

Great experience would recommend to anyone I know clean install and very well done. Couldn't ask for more

I was genuinely pleased with the professionalism shown by James and Jonny when they installed my new Mitsubishi Air-Con Unit last week. Due to the current Covid-19 restrictions, this installation has had to be pushed back on several occasions, on my insistence, because of Covid safety precautions. Despite delaying James, he has been a gentleman and extremely patient with me on each occasion and for that I'm very grateful. James and Jonny were punctual and arrived at 9.00am sharp. It took them no more than 2 hours to install and commission my new Air-Con unit. I'm very happy with the care they took when installing the unit and the cleanliness in which they left my property afterwards. I will not hesitate to contact Ace Comfort Cooling Limited again in the future. Thanks again boys for a cracking job.

We experienced the failure of an air conditioning unit which is critical to our operation. Ace Comfort Cooling were there within a couple of hours, diagnosed the problem and fixed it very quickly - working after dark in a hard to access area to do so. Excellent response and service.

A breath of fresh air, I work regularly with tradesman and this company understood what I wanted, added a bit of experienced advice where needed, communicated well and did a very diligent, considerate and professional job installing my two air conditioning units. Just very nice to work with professional companies that really want to do a good job 5 stars.

Really impressed with Ace. We asked for a quote and they were able to offer a wealth of advice and knew exactly what we needed and what would be suitable. The job was completed quickly and efficiently and the team on site were friendly and professional. I would have no hesitation in recommending them and indeed I have been!

Fabulous prompt service. From enquiry to installation. Clean tidy and professional. Able to problem solve to ensure the unit was fitted in the best position to service a variety of areas. Very pleased.

We were a returning customer thanks to the previous install and amazing aftercare along with a service that worked around us. Another thing to note is all the work that has been done so far has been to the cost of the quote so that there were not hidden surprises once the team were on site. Everything is meticulous checked with amazing attention to detail prior to the install. James and his team and fantastic from start to finish. Even from the first phone call I knew we were dealing with a professional outfit and they took the time to fully understand our needs. All the team were always pleasant on site and ensure that they left everything tidy each day or even after their rapid 1 day install for our outbuilding. We also did not have to wait long to get the install started. This time round we decided to upgrade the heating within the house and the units have far exceeded our expectations. The Wi-Fi function along with timers is a really great solution and allows us to use the units when energy is cheap or plan to use this when the our solar is running with excess. So far the systems also appear to be out performing our Air to Water Heat Pump solution by the means of heating the rooms much much quicker and they also can recover better if the cold rushes in when any of the doors are opened being in a busy family household. I did also delay this review a little but for a good reason as so far the running costs are also much lower than we anticipated. We are finding that we can also leave this on to keep the house comfortable over the weekends and our battery storage is still going by midday in the winter whereas other methods we were normally out of battery by 10am! We hope this continues as the unit that they originally fitted in the outbuilding we have it appears to have only costs us around £60 for the year with worst case energy pricing at 30p per kWh. Remember these units can heat and cool and I think I would spend that every few weeks with the oil filled radiator and I never felt warm whereas with the unit they installed I am always comfortable. I would never hesitate into recommending this outstanding team and company. Their dedication to customer success and happiness is second to none and is not often seen across many industries.

Highly recommend this company and their product

From the initial quote through to the installation this is a first-class company to deal with. I really like the way when the install is being discussed they give there 2 cents on the proposed installation from there experience but ultimately leave it up to the client/potential client for the final decision on meeting requirements, this type of collaboration will always have the best results. The company ethos of keeping in communication, building trust and respect in a non pushy way is what makes a difference. I cannot fault the installation at all, extremely professional and looking forward to working with the guys again whether that’s an installation or a service. Your customer service and quality installs set you apart from the rest, Thank you.

We recently had two air conditioning units installed in our home James and his team were brilliant from start to finish; professional, helpful, considerate and tidy! One of the installs was far from straightforward but the team took this in their stride, offered a workable solution and managed to fit the air con in our daughter's room. She has a long term illness, and having the room cool during the summer has significantly improved her quality of life. We are very grateful to the team for helping us make her more comfortable. We would highly recommend Ace Comfort Cooling if you are considering air con installation. Thank you James and the team,for an exceptional service!

Apart from being slightly late for their initial appontment I can think of no reason to give this company anything but a 10 out of 10 rating for my domestic installation. They always did what they said they’d do on the date they said. Always in touch. No chasing required. Excellent. Really nice guys too

The team at Ace comforting cooling ltd are so professional they completed my installation in a timely manner. They were able to fit me in at the last min and completed the work under strict covid safety protocols. Highly recommend this local company cannot fault them.