Our Customers

From the initial quote through to the installation this is a first-class company to deal with. I really like the way when the install is being discussed they give there 2 cents on the proposed installation from there experience but ultimately leave it up to the client/potential client for the final decision on meeting requirements, this type of collaboration will always have the best results. The company ethos of keeping in communication, building trust and respect in a non pushy way is what makes a difference. I cannot fault the installation at all, extremely professional and looking forward to working with the guys again whether that’s an installation or a service. Your customer service and quality installs set you apart from the rest, Thank you.

Great experience would recommend to anyone I know clean install and very well done. Couldn't ask for more

Great service. Excellent prices. Job well done. Highly recommended.

Amazing work from James and the team. Could not have worked harder to make everything just right - despite my “no pumps, no pipes” mandate. Retrofitting this lovely Georgian house in Bath with modern air conditioning is a triumph!

I am very happy with the quality of service this company has provided. After having received multiple quotes from different companies, I chose Ace Comfort Cooling Ltd. It turned out I didn't need to have an indoor unit installed in every room, unlike the other companies have advised. Having just a few units installed in the right places provided great cooling during the 30C degree heat we had earlier in September.

Really happy with the service provided by Ace recently for the replacement of cellar cooling equipment in Tetbury. James responded very promptly to the initial enquiry and was able to attend site at an early stage to assess our needs. This was followed up with a rapid installation of the new unit and removal of all the old kit, with the site left left very tidy. Would happily recommend.

Called these guys in an emergency for cellar cooling. Gave quote over the phone and came the next day to do the job. Fast clean and curteous. Would highly recommend

James and his crew installed two Fujitsu mini-spilt heat pump units for my music studio. They were responsive, punctual and did a very neat job both inside and out. Now I have heating for the winter and cooling for the summer, all with the same super-efficient units - I couldn't be happier!

After searching for a company to complete a health-check and re-gas of my home office AC unit, and many failed attempts from other companies - I found ACE comfort Cooling and gave them a call. right away, James confirmed someone could be sent out the SAME DAY, and sure enough just over an hour later Jonnie was on site ready to work. This was after waiting months for other local companies to turn up with failed bookings and no-shows. The work from ACE Comfort Cooling was thorough and highly professional. All work carried out, and a fully functioning AC system back to full health after their visit. In summary, an excellent company with extremely fast response times, lightning fast on site booking and a flawless execution of work. Highly impressed, and would thoroughly recommend ACE over any other company I have contacted in the area.

Excellent Service from James and his team. From my initial call through installation the service was impeccable. James quoted the job same day as I called, was very competitive and helpful with all of my naïve questions. James and Johnny took great pride in their work and were very attentive to my requests during installation. Would not hesitate to use again. Nice touch being James has been in touch post fitting to make sure all is satisfactory.

The team at Ace comforting cooling ltd are so professional they completed my installation in a timely manner. They were able to fit me in at the last min and completed the work under strict covid safety protocols. Highly recommend this local company cannot fault them.

We were a returning customer thanks to the previous install and amazing aftercare along with a service that worked around us. Another thing to note is all the work that has been done so far has been to the cost of the quote so that there were not hidden surprises once the team were on site. Everything is meticulous checked with amazing attention to detail prior to the install. James and his team and fantastic from start to finish. Even from the first phone call I knew we were dealing with a professional outfit and they took the time to fully understand our needs. All the team were always pleasant on site and ensure that they left everything tidy each day or even after their rapid 1 day install for our outbuilding. We also did not have to wait long to get the install started. This time round we decided to upgrade the heating within the house and the units have far exceeded our expectations. The Wi-Fi function along with timers is a really great solution and allows us to use the units when energy is cheap or plan to use this when the our solar is running with excess. So far the systems also appear to be out performing our Air to Water Heat Pump solution by the means of heating the rooms much much quicker and they also can recover better if the cold rushes in when any of the doors are opened being in a busy family household. I did also delay this review a little but for a good reason as so far the running costs are also much lower than we anticipated. We are finding that we can also leave this on to keep the house comfortable over the weekends and our battery storage is still going by midday in the winter whereas other methods we were normally out of battery by 10am! We hope this continues as the unit that they originally fitted in the outbuilding we have it appears to have only costs us around £60 for the year with worst case energy pricing at 30p per kWh. Remember these units can heat and cool and I think I would spend that every few weeks with the oil filled radiator and I never felt warm whereas with the unit they installed I am always comfortable. I would never hesitate into recommending this outstanding team and company. Their dedication to customer success and happiness is second to none and is not often seen across many industries.